Professional and Managed services are outsourcing of business technico-commercial activities such as pre-sales and after-sales services or management of existing network infrastructure. The aim is to maximize business process effectiveness and workforce performance, thus, providing more value to end clients deliverables through:

• Process & SLA Monitoring, Control and Improvement
• Material & Equipment Stock / Spares / Faulty Management
• Innovation (Process & Technology etc) Train & Update field staffs on new devices
• Project management
• Remote Interventions
• Complaint Management
• Single Point of Contact for Management of Services
• Single Point of Contact for Operational Issues
• Escalation Processes